At 724IDVault, we take pride in delivering professionally printed cards that meet your expectations. If an issue arises with your order, please review our updated return and refund policy below:

• Eligibility: Returns or refunds are accepted only when there is a confirmed printing defect, production error, or shipping damage. As our products are fully customized, we cannot accept returns for design changes, typos, or incorrect details submitted by the customer.
• Request Window: You must contact our support team within 7 calendar days of receiving your order. Please include your order number and clear images showing the problem.
• Refunds: Once verified, approved refunds will be issued within 5–10 business days to your original payment method.
• Reprints: If your cards are defective or misprinted, we will remake and resend them at no additional cost.
• Commitment: 724IDVault strives to ensure every client receives premium-quality printed products and professional service every time.